Three Models of Public Administration Reform and the Legitimacy of Civil Service

Abstract

Public administration is subject to permanent reforms, adapting its organization, tasks, approach to the needs and ideas of the modern world. At the same time, looking for the elements and forms that legitimize its functioning. Introduced reforms change the role and position of the civil service, affecting its legitimacy. Executive Management Model NPM affects the range of public benefits, and thus, indirectly, acceptance of a new model of public service. NPG model strengthens the position of the citizen in the process of setting public purpose, forces civil service to the negotiations, consensual activities while defining the public interest. In this way, a citizen deciding together with the public administration, accepts the public service activities and, at the same time, legitimizes them. The affirmation of the public service and its role in the performance of state tasks strengthens its position in the state and, thus, indirectly influences the legitimacy level of the civil service.